Terms Of Service

Terms of Service

This website is operated by Matthew Mclane. Throughout the site, the terms “we”, “us”, and “our” refer to Matthew Mclane. We provide this website, including all information, tools, and services available through it, subject to your acceptance of these Terms of Service, along with any related policies and notices referenced here.

By accessing our website or purchasing from us, you engage with our services and agree to be bound by these Terms of Service (“Terms”), including any additional terms or policies available by hyperlink. These Terms apply to all users of the site, including visitors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree to all conditions outlined here, you must not access the site or use any services. Where these Terms constitute an offer, acceptance is expressly limited to these Terms.

We reserve the right to amend or update these Terms at any time by posting changes on this page. Your continued use of the website following any updates constitutes acceptance of those changes. The most current version of the Terms will always be available here.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.


Section 1 – Online Store Conditions

By using this website, you confirm that you are at least 18 years old, or the age of legal majority in your jurisdiction. If you are the age of majority, you may permit minor dependants to use this site under your supervision.

You agree not to use our products or services for any unlawful or unauthorised purpose, nor to violate any applicable laws, including intellectual property regulations.

You must not transmit viruses, malicious code, or any content intended to disrupt or damage the website or services.

Any breach of these Terms may result in immediate termination of your access to the Service.


Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time for any reason, where permitted by law.

You acknowledge that content you submit (excluding payment information) may be transferred unencrypted across various networks and adapted to meet technical requirements. Payment details are always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written consent.

Headings used in these Terms are for reference only and do not affect their interpretation.


Section 3 – Accuracy of Information

We do not guarantee that information on this website is always accurate, complete, or up to date. Content is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.

The site may contain historical information, which is provided for reference only. We reserve the right to modify site content at any time without obligation to update previously published information. You are responsible for monitoring changes to our website.


Section 4 – Changes to Services and Pricing

Prices for our products are subject to change without notice.

We may modify, suspend, or discontinue the Service or any part of it at any time without notice. We will not be liable for any modification, price change, suspension, or discontinuation of the Service.


Section 5 – Products and Services

Certain products or services may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Returns Policy.

We make every effort to display product images and colours accurately; however, we cannot guarantee that your device’s display will reflect the true appearance of the product.

We reserve the right to limit sales by individual, geographic region, or jurisdiction, and to limit quantities offered. Product descriptions, availability, and pricing may change at any time without notice. We may discontinue products at our discretion.

We do not warrant that products, services, or information purchased will meet your expectations or that errors will always be corrected.


Section 6 – Billing and Account Information

We reserve the right to refuse or cancel any order. Restrictions may apply to orders placed using the same account, payment method, or billing or shipping address.

If we cancel or modify an order, we may attempt to notify you using the contact details provided at checkout. We reserve the right to restrict orders that appear to be placed by resellers or distributors.

You agree to provide accurate, current, and complete account and purchase information and to update your details promptly to ensure successful order processing and communication.

Please refer to our Returns Policy for further details.


Section 7 – Optional Third-Party Tools

We may provide access to third-party tools that we neither monitor nor control. These tools are provided “as is” and “as available” without warranties, representations, or endorsements.

Your use of any optional third-party tools is at your own risk. You should review the terms and conditions provided by the relevant third-party provider before use.

Any new features or services added to the website will also be subject to these Terms.


Section 8 – Third-Party Links

Our Service may include content, products, or services provided by third parties.

Links on our website may direct you to external websites that are not affiliated with Matthew Mclane. We are not responsible for examining or evaluating their content or accuracy and accept no liability for third-party materials, products, or services.

Any complaints, claims, or concerns regarding third-party products or services should be directed to the relevant third party.


Section 9 – User Submissions and Feedback

If you submit ideas, feedback, suggestions, competition entries, or other materials (“Submissions”), you agree that Matthew Mclane may use, edit, publish, distribute, and otherwise exploit such content in any medium without restriction or compensation.

We are not obligated to maintain Submissions in confidence, pay compensation, or respond to Submissions.

We reserve the right to monitor, edit, or remove content that we deem unlawful, offensive, threatening, defamatory, obscene, or in violation of these Terms or any intellectual property rights.

You agree that your Submissions will not infringe on third-party rights or contain unlawful, abusive, or malicious material. You are solely responsible for any content you submit.

Section 10 – Personal Information

Any personal information you submit through our website is handled in accordance with our Privacy Policy. Please review that policy to understand how your data is collected, used, and protected.


Section 11 – Errors, Inaccuracies & Omissions

From time to time, information on our website or within the Service may contain errors or inaccuracies. These may relate to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct any errors, update information, or cancel orders if details are inaccurate, at any time and without prior notice, including after an order has been submitted.

We are under no obligation to update or clarify information unless required by law. Any dates shown for updates should not be taken as confirmation that all content has been revised.


Section 12 – Prohibited Uses

You may not use this website or its content for any unlawful purpose, including but not limited to violating laws or regulations, infringing intellectual property rights, harassing or discriminating against others, submitting false or misleading information, uploading malicious software, or interfering with the security or functionality of the Service.

Any violation of these prohibited uses may result in immediate termination of your access to the Service.


Section 13 – Disclaimer of Warranties & Limitation of Liability

We do not guarantee that the Service will operate uninterrupted, timely, secure, or error-free, nor do we warrant that any results obtained will be accurate or reliable.

All products and services provided through the website are offered on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.

To the fullest extent permitted by law, Matthew Mclane, including its directors, officers, employees, agents, suppliers, and service providers, shall not be liable for any loss, damage, injury, or claim arising from your use of the Service or from any products purchased through the website.

Where liability cannot be excluded, it shall be limited to the maximum extent permitted under applicable law.


Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Matthew Mclane and its affiliates, directors, officers, employees, agents, contractors, licensors, service providers, and suppliers from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.


Section 15 – Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law. The remaining provisions shall continue in full force and effect.


Section 16 – Termination

These Terms remain in effect unless terminated by either you or us. You may terminate your agreement at any time by discontinuing use of the website.

We reserve the right to terminate or suspend access to the Service immediately, without notice, if we believe you have breached any provision of these Terms. All obligations incurred prior to termination shall survive termination.


Section 17 – Entire Agreement

These Terms, together with any policies or legal notices published on this website, constitute the entire agreement between you and Matthew Mclane and supersede any prior agreements, communications, or understandings.

Any ambiguities in interpretation shall not be construed against the party responsible for drafting these Terms.


Section 18 – Governing Law

These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with applicable laws of the United Kingdom.


Section 19 – Changes to These Terms

You may review the most up-to-date version of these Terms at any time on this page.

We reserve the right to amend or replace any part of these Terms at our discretion by publishing updates on our website. Continued use of the Service following changes constitutes acceptance of the revised Terms.


Section 20 – Contact Information

If you have any questions about these Terms of Service, please contact us using the details below.


Contact Us
Email: support@matthewmclane.com
Support: Monday to Friday, 9 am to 5 pm
Phone Number: +44 7396715224