Privacy Policy

This Privacy Policy describes how Matthew Mclane collects, uses, and protects your personal information when you visit our website or make a purchase.

Information We Collect

When you browse our website, we automatically gather certain information about your device. This may include details such as your web browser, IP address, time zone, and cookies stored on your device. As you navigate the site, we also collect information about the pages or products you view, referral sources (such as search engines or websites), and how you interact with our website. This data is referred to as Device Information.

When you place an order or attempt to make a purchase, we collect additional information including your name, billing and shipping address, payment details, email address, and phone number. This data is referred to as Order Information.

Together, Device Information and Order Information are referred to in this policy as Personal Information.

How We Collect Information

We collect Device Information using technologies such as:

Cookies – Small data files stored on your device, often containing an anonymous unique identifier. You can learn more about cookies and how to manage them at http://www.allaboutcookies.org.
Log files – These track actions on the website and collect information such as IP address, browser type, internet service provider, referring/exit pages, and timestamps.
Pixels, tags, and web beacons – Electronic files used to understand how visitors browse and interact with the site.

How We Use Your Personal Information

We use Order Information to process and fulfil orders placed through our website. This includes handling payments, arranging delivery, and providing order confirmations or related communications.

We may also use your Personal Information to:

Communicate with you regarding your order or enquiries
Screen orders for potential risk or fraudulent activity
Provide marketing or promotional content, where permitted and in line with your preferences

Device Information helps us identify potential security risks, improve website performance, and understand how customers interact with our site. This allows us to optimise our store and evaluate the effectiveness of our marketing efforts.

Sharing Your Personal Information

We share Personal Information with trusted third parties who assist us in operating our website and delivering our services. For example, our online store is powered by Shopify. You can review Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to better understand how visitors use our website. You can learn more about Google’s privacy practices here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout

We may also disclose Personal Information where required to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to provide advertisements or marketing communications that we believe may be relevant to you. More information about how targeted advertising works can be found at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the following links:

You can also opt out of certain services via the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

Please note that we do not change our data collection or usage practices when we detect a “Do Not Track” signal from your browser.

Your Rights

If you are a resident of the UK or European Economic Area, you have the right to access the Personal Information we hold about you and request that it be corrected, updated, or deleted. To exercise these rights, please contact us using the details below.

We process your information to fulfil contractual obligations (such as completing an order) or to pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless and until you request that it be deleted, subject to legal and regulatory requirements.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices, operational needs, or legal requirements. Any updates will be posted on this page.

Contact Us
Email: support@matthewmclane.com
Support: Monday to Friday, 9 am to 5 pm
Phone Number: +44 7396715224