Mad Hatter Consulting
Agile Consultant
• Institute, conduct, and advance Agile Practices
• Agile Coach
Certified Scrum Master
• Conduct functions of Scrum Master
• Build and manage local, nearshore & off-shore software engineering teams.
Software Development Planning
• SDLC plan consultation
• Advise and implant advanced SAFe management methodologies.
Client & Role Examples
• National Real Estate Investment Platform
- Scrum Master & Product Director
• Artificial Intelligence Dispatching System for Trucks & Couriers
- Scrum Master, Agile Implementation, SDLC
• Dynamic Warehouse Inventory Control System
- Kanban Service Delivery Manager
• Currency Exchange Platform
- Crystal Clear Coordinator
Field Nation: 2011 - 2017
SVP & General Manager
As a General Manager / COO, I provide the leadership, management necessary to ensure the company has the proper controls, procedures, infrastructure and people-systems in place to secure growth.
Outstanding Growth
• Increased revenue from $4 million to $200 million
• Increased 1099 platform contractor-base from 5,000 to over 150,000
• Increased Revenue-To-Staff ratio from $100k/per to $1.3 Million/per staffer
Award Winning Culture
• Composed “Respectful Workplace” company HR policy
• Commanded and directed the “Joyful Work-life“ edict of standards
• Recipient of “Best Places to Work Award” in 2016
Cross Function / Departmental Management
• Perpetuated lean start-up business practices throughout the organization
• Develop and manage burgeoning departments throughout the enterprise
• Provide oversight and intervention of off-shore office (Dhaka Bangladesh)
Recognition of Field Nation
• 2016 “Top 150, Best Places to Work” Mpls Star/ Tribune
• 2016 “Best Breakout Business of the Year” - Mpls Chamber of Commerce
• 2015 “Tekne Award” - Minnesota High Tech Association (MHTA)
• 2015 “#14 top Human Cloud Companies” Staffing Industry Analysts,
• 2014 “Inc. 500”, America's Fastest-Growing Companies - Inc. Magazine
• 2013 “4th Fastest Growing Company in Minnesota” - Inc. Magazine
• 2013 “Fast 50” Mpls/St. Paul Business Journal
Seabay Logistics: 2001 - 2011
VP & General Manager
Seabay is logistics enterprise that operates a collection of subsidiaries including Street Fleet, Green Fleet, Orbit, Dock Busters, Associated Couriers.
Business Operations
• Supervise daily dispatching and customer service functions
• Assess risk management, safety and regulatory compliance
• Administer fleet acquisition and maintenance
Human Resource Operations
· Director of Human Resources, +100 person organization
· Establish and document company policy, procedures and training manuals
· Manage DOT, OSHA, EEOC Immigration and DHS compliance
Sales & Marketing Operations
· Manage internal and external sales teams
· Administer sales team & CRM
· Formulate strategic new service differentials for a mature market
Technology Operations
· I.T. resource management including multiple servers, comms and tracking
· Systems administrator 150 node network including SQL. systems
· Manage all IT research, planning and implementation
Ikon Solutions: 1987 - 2001
SAE: Major Accounts Division
• Strategic planning for securing of government contracts
• Research, identify and promote products and service that optimize profitability of portfolio
• Manage portfolio of $10 million of I.T. services and maint contracts, equip and supplies
• Direction and oversight of technical, training, customer service, and invoicing staff.
Summary of Expertise:
• High volume electronic press equipment
• Multi-functional office equipment, all segments:
• Network color printing equipment, all segments:
• I.T. Support and Copy Center Management Services
• B&W copier equipment, all segments
• Printers, all segments
• RIP control units and systems
• Facsimile Equipment; including networked systems
• Image scanning, storage and retrieval systems
• Servers and enterprise software
• Document virtualization controllers and software
Career Starters
Donneff Office Equipment
Mondale Presidential Election Committee
Mondale Presidential Election Committee
Office Equipment Sales Rep
- Cut my teeth with sales by selling fax machines.
- Sold approximately 1 zillion units
Mondale Presidential Election Committee
Mondale Presidential Election Committee
Mondale Presidential Election Committee
Press Relations Manager
- Drafted and distributed national press releases
- Strategic Pivot & Pitch Group